MAUMELLE, Ark. – Power has been restored to some customers as Entergy Arkansas crews continue repair work in the Maumelle area.
More than five-thousand were without electricity at the height of the outage, which was reported at a substation at 10:15 a.m. Wednesday.
The company said it affected three circuits, cutting power to about 5,300 customers. Substation mechanics were dispatched and found that a fire had taken place on the buss (the shiny metal that runs form one device to another at most substations) that carries electricity and damaged it.
Just before 1:30, the outage area was reduced by about one-thousand after crews had been able to switch and backfeed some customers.
Other restoration times were expected to be 2:30 p.m., 3 p.m. and 4 p.m. for other sections.
MAUMELLE, Ark. – Entergy Arkansas crews are working to restore power to thousands of customers.
The power company posted on its Facebook page at 11:15 a.m. Wednesday that “substation mechanics have arrived and are troubleshooting. Distribution linemen are on site and can help with switching as needed.”
On Twitter, the company added that its crews were “back feeding what we can from other distribution circuits.”
At 11:50, the company updated the post with this information “Crews are working to switch customers to another source of power.”
The outage was first reported shortly after 10 a.m. and Entergy said the estimated time of restoration would be 12:30.
Entergy posted a later update with a restoration time of 4 p.m.
“We will work as quickly and as safely as possible to restore your service,” the post said.