LITTLE ROCK, Ark. – Arkansas Attorney General Leslie Rutledge today announced a judgment against Bart Bowe, co-owner of Bentonville, Arkansas-based Real Travel, LLC. Real Travel and its owners, Bowe and Brian Scroggs, charged consumers exorbitant fees but did not deliver on their guarantees to help consumers transfer or cancel their timeshare property interests.
Rutledge filed a lawsuit against Real Travel, Bowe and Scroggs under the Arkansas Deceptive Trade Practices Act for their deceptive acts and illegal misrepresentations to consumers. The judgment requires that Bowe pay $50,000 in restitution and $450,000 in suspended civil penalties.
“Good, hardworking people were promised a service they did not get. Instead, they were left with unwanted timeshares and additional debt.” said Attorney General Rutledge. “This judgment sends a message to other dishonest timeshare exit companies that seek to take thousands of dollars from unsuspecting timeshare owners.”
The lawsuit, filed in July 2019, alleged that Real Travel sold timeshare exit services to consumers nationwide. In exchange for a fee ranging from approximately $5,000 to $18,000, Real Travel convinced consumers through deception, high-pressure sales tactics, and a so-called “100% Guarantee” that it would liquidate, cancel, or transfer their unwanted timeshares. However, Real Travel failed to honor their agreements with consumers, leaving consumers burdened with the ownership of their unwanted timeshares, all the associated costs and fees and the additional unnecessary costs of Real Travel’s illusory services. During the investigation, the Attorney General’s Office discovered 83 consumers impacted by Real Travel’s illegal acts.
Under the consent judgment in this case, Bowe will no longer be able to conduct any business related to timeshares or timeshare exit businesses in Arkansas. The State is still pursuing a judgment against Real Travel and Scroggs in Benton County Circuit Court.
Consumers can file complaints with the Attorney General’s Office on ArkansasAG.gov or by calling (800) 482-8982.